Terms & Conditions

U Steer Driving School: Terms and Conditions

1. The Professional Relationship

The agreement for driving tuition is a contract solely between you (the student) and your instructor. Your instructor operates as a self-employed franchisee of U Steer Driving School.

• U Steer Driving School is not responsible for any money paid directly to your instructor.

• Any such payment establishes a private contract directly between you and your instructor.

2. Payments and Cancellations

• Payment Terms: All lesson payments must be cleared at least 48 hours before the scheduled start time.

• New Students: Your first lesson requires a non-refundable upfront payment to secure the booking in the instructor's diary to the amount of £100.

• Cancellations by You: If you cancel or reschedule a lesson within 48 hours of the start time, the instructor reserves the right to charge the full lesson fee.

• Cancellations by the Instructor: While every effort is made to attend, your instructor may cancel due to mechanical breakdown, illness, or extreme weather. In these cases, your fee will be carried over to a rescheduled slot.

• Refunds: You are entitled to a refund for prepaid lessons if the request is made outside the 48-hour window. Refund requests must be made within 6 months of your last lesson. Any requests for funds outside this timeframe will be forfeited.

3. Student Responsibilities & Conduct

• Provisional Licence: You must present a valid UK provisional driving licence on your first lesson and have it available for inspection on every subsequent lesson.

• Fitness to Drive: You must be fit to drive. Your instructor will terminate a lesson immediately if they suspect you are under the influence of alcohol or drugs (including drowsy-effect prescription meds). The full fee will apply.

• Medical Conditions: You must immediately inform your instructor of any medical condition or eyesight changes that may affect your legal right to drive.

• Fines and Offences: You are legally responsible for any traffic offences committed while you are in control of the vehicle, including speeding fines, PCNs, and camera-based offences.

4. Vehicle Use & Practical Tests

• Test Readiness: Your instructor reserves the right to refuse the use of their vehicle for a practical test, at anytime, if they believe you have not reached a safe, independent standard.

• Mock Tests: You agree to undergo and pass a mock test before your practical test date.

• Booking Tests: You must consult your instructor before booking or moving a practical test. The instructor is not responsible for lost test fees if the vehicle is already booked for another student.

• Damage to Vehicle: You are liable for any damage caused to the tuition vehicle through negligence or failure to follow instructions, up to the insurance excess of £500. This applies during lessons and the practical test.

5. Data Protection & Privacy (GDPR)

• Data Collection: We collect your name, address, contact details, DOB, and driver number for progress records, HMRC audits, insurance claims, and legal investigations.

• Storage: Records are kept for 6 years as required by UK law. They are stored either in a locked folder or a password-protected digital format.

• Third Parties: We will never sell your data. We only share it with legal authorities (HMRC, Police, or Insurance) when required by law.

6. Audio, Video, and Promotional Media

• Dashcams: Vehicles are fitted with external cameras for insurance purposes. Footage is overwritten every 2 weeks unless required for an incident claim.

• Audio Recording: Your instructor may record audio during lessons for the mutual protection of both parties. These files are deleted after 2 weeks.

• Pass Photos: If you pass your test, we may ask for a photo. With your consent, we will use this for social media. We will always blur personal details on certificates.

• Explicit Consent: For any video/audio used in marketing, your instructor will obtain verbal consent followed by a written text confirmation. You have 48 hours from that text to request the content be withdrawn.

7. Termination

The instructor reserves the right to terminate tuition indefinitely at any time, at their professional discretion, if the relationship or safety standards are compromised.